State Farm® Insurance Agent Yeh Chen Ferguson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alejandro Magana
November 7, 2024
"Excellent service."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Susan Foust
November 6, 2024
"I enjoyed talking to your agent today very much so. She was very helpful and a joy to talk with. Thank you."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jose Rivera
October 31, 2024
"Rachel was REALLY helpful and made it easy for me to understand everything I needed to know, my questions were always answered before i can even ask them. Very welcoming experience 🙏"
"I'm so glad to hear that Rachel provided such excellent support! It sounds like she went above and beyond to make sure you felt comfortable and informed. If you have any more questions or need further assistance, feel free to ask!"
Paul Gutierrez
October 30, 2024
"Excellent customer service"
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our office. We strive to provide the best possible support, and your feedback motivates us to keep improving. If you need anything else, please don’t hesitate to reach out."
eric wright
October 29, 2024
"Rachel from State Farm was completely comprehensive and thorough .She explained the policy to me ,to where I could understand . I would recommend her, to my friends as an aware associate of people's needs."
"Thank you for sharing your positive experience with Rachel from Yeh Chen Ferguson State Farm agency! It’s great to hear that she took the time to explain the policy in a way that was easy to understand. Recommendations like yours really highlight the importance of having knowledgeable and attentive associates. I'm sure your friends will appreciate hearing about her excellent service!"
Andrea Cruz
October 28, 2024
"Good insurance"
"Thank you for your 5 Star Google review. We appreciate your business. "
alan lee
October 28, 2024
"Rachel helps me to solve the problem quickly. That’s a five-star service"
"Thank you for sharing your experience! It’s great to hear that Rachel provided such excellent service and helped you resolve your issue quickly. She definitely deserves the recognition!"
Christopher Donaldson
October 24, 2024
"Ms McCann was amazing such a help!"
"I'm so glad to hear that Rachel was able to help you! It's great to have someone like her on the team. If you need any more assistance, feel free to reach out. "
Brannan Velten
October 21, 2024
"I found Rachel very informative and helpful. She deserves five stars."
"Thank you so much for your wonderful review. We appreciate your business. "
Sherrie Calibo
October 21, 2024
"Working with Rachel McGinn to get myself covered as a driver was such a straightforward process and I am very satisfied with my experience. She was very prompt with reaching back out to me to follow up throughout the different steps along the way, and was super helpful with any questions I had. Thank you, Rachel!"
"Thank you so much for your kind words! We're thrilled to hear that your experience with Rachel M. was smooth and efficient. It's great to know that she was able to provide prompt follow-ups and assist you with your questions throughout the process. We appreciate your feedback and will be sure to share it with Rachel. If you need any further assistance in the future, don't hesitate to reach out."
Alyssa Guerrero
September 19, 2024
"Rachel was so awesome & super sweet she explained everything so great and helped me save on my policy! I will definitely keep going to her every time!"
"It's great to hear that Rachel provided such a positive experience for you. I'm glad she was able to explain everything thoroughly and help you save on your policy. It sounds like Rachel has made a lasting impression on you, and it's wonderful that you plan on continuing to seek her assistance in the future. If you have any more questions or need further help, feel free to ask! "
Christopher Watson
September 15, 2024
"Amazing. Very helpful and friendly"
"Thank you so much! I'm glad to hear that you found Jackie assistance amazing, helpful, and friendly. It's Jackie pleasure to be of help to you. If you have any more questions or need further assistance, feel free to ask!"
Janice Lumsden
August 26, 2024
"Very quick response to my car insurance needs. Helpful information, answered all my questions on new car policy. Thank you Jacquelin!"
"Thank you for your wonderful review. We appreciate your excellent feedback and business."
The Homie Jenn
August 22, 2024
"It was really only because Jackie M. that we stayed this long. She helped us with great customer service all the time and if it wasn’t for State Farm becoming to expensive and not covering certain things we would’ve stayed."
"Thank you for sharing your feedback regarding your experience with Jackie M. and my State Farm office. We appreciate hearing about the positive customer service you received from Jackie, as providing exceptional service is of utmost importance to us. We understand that the cost and coverage limitations may have influenced your decision to explore other insurance options. Evaluating different insurance providers to find the best fit for your needs is a wise decision, and we respect your choice to pursue alternative options. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know. We are here to help."
Maximus Kay
August 22, 2024
"Jackie was incredibly patient and wonderful to work with when obtaining quotes, as well as friendly, communicative, and knowledgeable. She was very helpful in finding out the specific cost differences between different levels of coverage, and was quick in doing so. 10/10 customer service."
"Thank you for taking the time to provide feedback on your experience working with Jackie. We are pleased to hear that she demonstrated exceptional patience, friendliness, communication, and knowledge throughout the process of obtaining quotes. We value the importance of clear and concise communication, as well as providing prompt and accurate information to assist our customers in making informed decisions. We are glad to know that Jackie was able to efficiently gather the necessary details regarding the cost differences between various levels of coverage. Your satisfaction as a customer is our top priority, and we appreciate your kind words and positive rating. Should you require any further assistance or have any additional questions, please do not hesitate to reach out. "
Binjerze Blizzard
August 14, 2024
"Jackie at Yeh Ferguson State Farm was very helpful with getting me the best deal I could on my insurance quote. I highly recommend Yeh Ferguson if you are looking for your next insurance broker."
"Thank you for sharing your positive experience with Jackie! I'm glad to hear that Jackie was helpful in finding you the best deal for your insurance quote. I'll make sure to pass on your recommendation to others who are looking for an insurance broker. If you need any further assistance, feel free to let me!"
Owen Doherty
July 15, 2024
"We have maintained business insurance through Yeh's office since 2014. We work closely with Jaquelin to periodically tweak the insurance policy as our needs evolve. I appreciate that Jaquelin is always just a phone call or e-mail away."
"Thank you for your review! We are glad to hear that you have been a loyal customer since 2014 and that my team member Jaquelin has been able to meet your evolving insurance needs. We pride ourselves on providing excellent customer service and being easily accessible to our clients. If you have any further questions or need assistance, please don't hesitate to reach out to us."
Clare Cook
July 15, 2024
"Jaquelin is the absolute best! She is incredibly knowledgeable and so helpful - We are so lucky to have her as our agent!"
"Thank you for sharing your positive experience with Jaquelin! It's wonderful to hear that she is knowledgeable and helpful. I'm very fortunate to have her as my team member. If you have any other questions or need further assistance, feel free to ask."
Patricia BRUNKHORST
July 8, 2024
"Such a helpful person she helped me find life insurance when no one would cover me very professional and understanding especially when I got hit she did her best to find out what was going on with my claim just like the commercial says like a good neighbor state farm is there is a true statement."
"Thank you for your kind words. I am glad to hear that Jackie was able to assist you in finding life insurance coverage when you were facing difficulties. Providing professional and understanding service is our utmost priority, and I am glad that my office was able to offer support during the process of your claim. Our office strives to be as helpful as possible and ensure that you receive the assistance you need. If you have any more questions or require further assistance, please feel free to let me know."
Shelley Noel-Germain
July 1, 2024
"Jackie is the sweetest and most helpful person. They are so easy to deal with and work with you every way possible. Outstanding company!"
"Thank you for your positive feedback regarding Jackie. We greatly appreciate your kind words and are glad to hear about your positive experience with our assistance. Our team strives to provide exceptional service and ensure that our clients' needs are met in the best possible way. If there is anything else we can assist you with, please do not hesitate to let us know."
Michael Owens (maddmike tv)
June 26, 2024
""I have been a customer of State Farm for several years now, and I am consistently impressed with their excellent customer service and the comprehensive coverage options they provide. Their agents are always friendly, knowledgeable, and willing to go above and beyond to help me with any questions or concerns I may have. I feel confident and secure knowing that State Farm has my back, and I highly recommend them to anyone in need of reliable insurance coverage.""
"Thank you for sharing your positive experience with State Farm! It's great to hear that you have been consistently impressed with their customer service and coverage options. Having friendly and knowledgeable agents who are willing to go the extra mile is definitely a valuable aspect of any insurance company. Your recommendation is much appreciated, and I'm sure it will help others in need of reliable insurance coverage. We appreciate you, Michael!!"
Kelly Yang
June 26, 2024
"Jacquelin is amazing! She made sure to answer all of my questions. She was very patient and has great customer service. She deserves a raise for the exceptional service provided today."
"Thank you for your feedback about Jacquelin! I'm glad to hear that she provided exceptional service by answering all of your questions and demonstrating great customer service skills. I will make sure to pass along your kind words to her and recommend her for a raise. If you have any more questions or need further assistance, feel free to call our office!"
carol PG
June 21, 2024
"I have been with my State Farm Agent for over six years and most of all they help you find the coverage you need! Thank you for all you do!"
"I'm glad to hear that you've had a positive experience with our office for the past six years. It's great that we can help you find the coverage you need and provide the support you deserve. If you have any more questions or need further assistance, feel free to ask!"
Danica Garcia
June 19, 2024
"I've had a great experience at this location. Everyone is welcoming and helpful. I got the help I needed. I bought car insurance as well as life insurance."
"That's wonderful to hear! It's important to have both car insurance and life insurance to protect yourself and your loved ones. If you have any questions about your policies or need any further assistance, feel free to call us anytime. "
Elizabeth Barrows
June 13, 2024
"This Satefarm is the BEST! The customer service is amazing! They will take time, thoroughly explain, and answer your questions. I appreciate them so much because they are always ready to help me and answer my questions. I’m so glad I chose this Statefarm!"
"I'm glad to hear that you had a great experience with State Farm, especially our office! It's always wonderful to have exceptional customer service and support when dealing with insurance matters. If you have any more questions or need further assistance, feel free to call us."